How to Send Mass Emails to Your Personnel

Keeping your personnel informed is critical—whether it's for rostering updates, compliance reminders, or company-wide announcements. Cerely allows you to send mass emails directly from the personnel tab using flexible filters to reach the right individuals. 

Step-by-Step: Sending a Mass Email to Personnel

1. Navigate to the personnel tab

From the main menu on the Cerely dashboard, go to the Personnel tab. This is where you manage and communicate with your operational workforce, including employees, guards, and contractors.

2. Filter your personnel list

Use the filtering options at the top of the Personnel screen to target your audience. You can narrow down recipients based on:

• Position
  Filter by job role (e.g., Security Guard, Supervisor, Patrol Officer).

• Rating
  Use internal performance or compliance ratings to target top-rated or underperforming personnel.

• State
  Select personnel based in specific Australian states or territories 

• Division
  Filter by your organisation’s divisions 

• Employment Type
  Choose between full-time, part-time, or casual workers.

• Employer
  If managing personnel under different entities or subcontractors, filter by employer.

• Status
  Include:

  • Active personnel currently employed or deployed

  • Inactive personnel who are archived

3. Select the personnel to email

• Use the checkbox at the top to select all filtered personnel, or

• Manually tick individual team members you wish to include in the email

4. Initiate the Bulk Email

• Click the bulk actions button

• Select send mass email from the dropdown menu

5. Compose your email

You’ll be directed to the email editor screen. Here, you can:

• Type a custom message (e.g., schedule changes, reminders, announcements)

6. Send the email

You can:

• Send the email immediately

Note: Once the email is sent, a record will automatically appear in the activity timeline of each personnel profile, giving you and your team a clear audit trail of communications.